Step 1: Log in to your website and go to the HQ.
Step 2: Click the Invoicing tab.
Step 3: Click Invoices.
Step 4: Find the invoice and click the Sale ID.
Step 5: Click the three dots in the top right corner.
Step 6: Click Void.
You can only void an invoice before the member has submitted a payment.
If the bill is already partially paid, you will need to Apply Credit for the entire remaining balance on the bill in order to cancel it.