Organization administrators: You can start a support conversation directly from your website. Log into your SportsEngine account to see the blue "Need help?" tab on the right-hand side of the screen. Open this help experience and click on the “Contact Help” button to begin a conversation with one of our Customer Success Coaches.
Coaching Hours: Monday-Friday | 8am-7pm CST Saturday/Sunday/Holidays | 9am-6pm CST
If you are unable to log into your account to access support, you may fill out the contact us form below. In addition, please try searching for self-help articles above or use the FAQ’s below.
Frequently Asked Questions
I can't get into my account
Click here for our reset password help article
I need permission to edit a page
Please contact your organization for permissions. SportsEngine does not grant permissions for security reasons.
I need a registration refund for my athlete
Please contact your organization for a refund. SportsEngine cannot provide refunds on behalf of your organization.
I'm not getting emails or texts
Click here for our notification settings help article