Organization administrators: You can start a support conversation directly from your website. Log into your SportsEngine account to see the blue help icon in the lower right of the screen. Open this help experience and click on the “Contact Help” button to begin a conversation with one of our Customer Success Coaches.
Coaching Hours: Monday-Friday | 8am-7pm CST Saturday/Sunday/Holidays | 9am-6pm CST
If you are unable to log into your account to access support, you may fill out the contact us form below. In addition, please try searching for self-help articles above or use the FAQ’s below.
Frequently Asked Questions
I can't get into my account
Click here for our reset password help article
I need permission to edit a page
Please contact your organization for permissions. SportsEngine does not grant permissions for security reasons.
I need a registration refund for my athlete
Please contact your organization for a refund. SportsEngine cannot provide refunds on behalf of your organization.
I'm not getting emails or texts
Click here for our notification settings help article